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VoIP Packages

Features

Single User VoIP

Multi User VoIP

(Hosted PBX)

Enterprise VoIP

(Onsite PBX)

Setup FREE From £4.99 From £0.00
Monthly From £4.00 From £8.00 From £0.00
Included phone number UK or International* UK or International* UK or International*^
Concurrent calls per number 1 2 No limit^
Internal extensions 1 10
Call packages Pay As You Go, Unlimited** UK landline calls Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls
Hull VoIP Mobile compatible YES
999 Emergency Services access YES YES YES^
Min contract length 12 months 12 months 12 months
Voicemail YES YES
Voicemail notification YES YES
Call forwarding YES YES
Codecs supported G729a, G711u and G711a G729a, G711u and G711a G729a, G711u and G711a***
Online call logs and invoicing YES YES YES
Online contact directory YES YES
Customised CLI YES YES YES^
Time of day routing YES
Audio .conferencing YES
IVR/Auto-attendant YES
Music on hold YES
Hunt call groups YES
 

* Surcharges apply for international numbering
^ Dependant on package
** Subject to fair use check at 4000 minutes per month
*** G729 codec needs to be installed on your PBX

It’s worth noting all of the below:

  • Calls between your VoIP-enabled offices are free.
  • Call to anyone else on Gradwell VoIP are free.
  • Charges for Directory Enquiries services vary dependent on service provider.
  • Calls are billed by the second, and there is a minimum call charge of 1.5 pence on all calls except freephone calls.
  • Inbound calls to 0800 numbers cost 3 pence per minute.
  • Calls that are diverted to land lines are charged at standard rates.
  • All fees are stated excluding VAT.

 

A VoIP service suitable for single users. Choose your own geographical/non-geographical UK or International number.