VoIP Packages
Features |
Single User VoIP |
Multi User VoIP(Hosted PBX) |
Enterprise VoIP(Onsite PBX) |
---|---|---|---|
Setup | FREE | From £4.99 | From £0.00 |
Monthly | From £4.00 | From £8.00 | From £0.00 |
Included phone number | UK or International* | UK or International* | UK or International*^ |
Concurrent calls per number | 1 | 2 | No limit^ |
Internal extensions | 1 | 10 | – |
Call packages | Pay As You Go, Unlimited** UK landline calls | Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls | Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls |
Hull VoIP Mobile compatible | – | YES | – |
999 Emergency Services access | YES | YES | YES^ |
Min contract length | 12 months | 12 months | 12 months |
Voicemail | YES | YES | – |
Voicemail notification | YES | YES | – |
Call forwarding | YES | YES | – |
Codecs supported | G729a, G711u and G711a | G729a, G711u and G711a | G729a, G711u and G711a*** |
Online call logs and invoicing | YES | YES | YES |
Online contact directory | YES | YES | – |
Customised CLI | YES | YES | YES^ |
Time of day routing | – | YES | – |
Audio .conferencing | – | YES | – |
IVR/Auto-attendant | – | YES | – |
Music on hold | – | YES | – |
Hunt call groups | – | YES | – |
* Surcharges apply for international numbering
^ Dependant on package
** Subject to fair use check at 4000 minutes per month
*** G729 codec needs to be installed on your PBX
It’s worth noting all of the below:
- Calls between your VoIP-enabled offices are free.
- Call to anyone else on Gradwell VoIP are free.
- Charges for Directory Enquiries services vary dependent on service provider.
- Calls are billed by the second, and there is a minimum call charge of 1.5 pence on all calls except freephone calls.
- Inbound calls to 0800 numbers cost 3 pence per minute.
- Calls that are diverted to land lines are charged at standard rates.
- All fees are stated excluding VAT.
A VoIP service suitable for single users. Choose your own geographical/non-geographical UK or International number.